Privacy Policy — Centurion Competitions Ltd

Last Updated: 05/02/2026

Centurion Competitions Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, create an account, enter competitions, or contact us.

1) Who We Are (Data Controller)

Data Controller: Centurion Competitions Ltd, 17016563
Address: 53 Station Road, Ashington, NE63 9XE, United Kingdom
Email: [email protected]

2) What Information We Collect

We may collect and process the following information:

2.1 Information you provide

• Full name
• Date of birth
• Email address
• Telephone number
• Postal address
• Account login information
• Competition entries and answers
• Messages you send to us (support enquiries, complaints, etc.)
• Payment details (note: we do not store full card details)

2.2 Information collected automatically

When you use our website, we may collect:

• IP address
• Device and browser information
• Pages you view and actions you take on our website
• Cookies and similar tracking technologies (see Cookies section)

2.3 Free Postal Entry Data

If you enter by post, we collect the personal data written on your postcard, including your name, contact details, and competition entry information.

3) How We Use Your Information

We use your personal information to:

• Create and manage your account
• Process competition entries (paid and free postal)
• Contact winners and arrange prize delivery or payout
• Prevent fraud, misuse, and multiple-account abuse
• Respond to customer support queries
• Comply with legal and regulatory obligations
• Improve our website, services, and user experience
• Send marketing communications (only where you have opted in)

4) Our Lawful Bases for Processing

Under UK GDPR, we must have a lawful basis to use your personal data. We rely on:

4.1 Contract

Where processing is necessary to:

• create your account
• process competition entries
• administer competitions and prizes

4.2 Legal obligation

Where we must comply with the law, including:

• fraud prevention
• accounting and tax record-keeping
• responding to lawful requests

4.3 Legitimate interests

Where it is in our legitimate interests to:

• protect our business from fraud
• maintain platform security
• improve our services
• contact winners and verify entries

4.4 Consent

Where you have opted in to receive:

• marketing emails
• promotional updates

You can withdraw consent at any time.

5) Marketing

If you opt in, we may send you marketing emails about:

• new competitions
• special offers
• giveaways and promotions

You can unsubscribe at any time by:

• clicking the unsubscribe link in any email, or
• contacting us at [email protected]

We do not sell your personal data to third parties.

6) Who We Share Your Data With

We may share your personal information with trusted third parties where necessary to operate our business, including:

• Payment providers (e.g. Stripe, PayPal)
• Website hosting and platform providers (e.g. Rafflex)
• Email/SMS providers used to contact you
• Delivery/courier companies (for physical prizes)
• Fraud prevention and security providers
• Professional advisers (accountants, legal advisers, etc.)
• Regulators or law enforcement where required

We only share data where necessary and where appropriate safeguards are in place.

7) Payment Information

We do not store full debit/credit card details on our servers.

Payments are processed securely through third-party payment providers. These providers are responsible for handling your payment data in accordance with their own privacy policies.

8) Data Retention (How Long We Keep Your Data)

We keep your personal data only as long as necessary for the purposes set out in this policy.

Typical retention periods include:

• Account and competition records: up to 6 years (for legal and tax purposes)
• Winner information: up to 6 years
• Customer support messages: up to 24 months
• Marketing preferences: until you unsubscribe or request deletion

We may keep certain information longer if required by law or for legitimate interests such as fraud prevention.

9) Your Rights Under UK GDPR

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data (where applicable)
• Object to processing based on legitimate interests
• Request restriction of processing
• Request data portability
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, contact us at: [email protected]

We take reasonable technical and organisational steps to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11) Cookies

Our website uses cookies and similar technologies to:

• ensure the site functions correctly
• remember your preferences
• analyse traffic and improve performance
• prevent fraud and protect accounts

You can manage cookies through your browser settings.
 We may also provide a cookie banner where required.

12) Children’s Privacy

Our competitions are strictly for people aged 18+.

We do not knowingly collect data from children. If we discover that we have collected personal data from a child, we will delete it.

13) International Transfers

Some of our service providers may store or process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place (such as UK GDPR compliant contracts and international transfer protections).

14) Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

15) Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve it:

Email: [email protected]

You also have the right to complain to the UK Information Commissioner’s Office (ICO):
 https://ico.org.uk/

16) Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

 Any changes will be posted on this page with an updated “Last Updated” date.